Contact Information

Unfortunately personal responses to your queries by phone or email have now been discontinued. You will not receive a personal response to your email. For mailing address changes, you can send in your updates by mail or email. Please ensure to include your name, both your former and new addresses and your date of birth for identification purposes.

Address details to contact the appropriate administrator can be found on your Personal Statement of Eligibility. For your convenience, the mailing addresses are:

  •  Administrator for the ETFO, CUPE, & the non-represented individuals:
    Eckler Ltd. PO Box 91104, Bayview Village, Toronto Ontario M2K 2Y6
    email:   demutual-admin@eckler.ca
  • Administrator for OSSTF:
    OSSTF Claims Administrator, P.O. Box 3355, London, ON N6A 4K3
    email:  osstfd17@nptricepoint.com
  •  Administrator for OPSEU:
    OPSEU Claims Administrator, P.O. Box 3355, London, ON N6A 4K3
    email: opseulocal330@nptricepoint.com

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